SUPERINTENDENT'S MESSAGE TO NMMI PARENTS

TO: All NMMI Parents

FROM: MG Jerry Grizzle

Re: Thank you

DATE: December 14, 2009

As we bring my first semester at NMMI to a close I wanted to write a note to you and express my sincere thanks for making our, mine and Shawn’s, first semester here so enjoyable. It seems like only yesterday that we were in Pearson Auditorium for Parent’s Night. The intensity and number of activities during this semester have made it fly by!

I am in high hopes that, as you visit with your Cadet over the Christmas break, you will find them excited and pleased to be a Cadet at NMMI. I have tried to focus my efforts during the semester on our Cadets and on the Faculty. Our Faculty has the tremendous obligation to provide the best education in America today for our Cadets. Our Cadets and you, their parents, are the customers of NMMI, and I have made customer service a benchmark during my tenure as Superintendent. I believe customer service is an attitude, not a department.

If you are pleased with the education and environment we are providing for your Cadet here at NMMI, I would like to ask a favor of you. “Word of mouth” advertising is the most effective form of advertising, with an 81% effective rate. Your friends will believe you before they will believe a television, newspaper or radio advertisement. They will believe you before they will believe a magazine advertisement or a highway billboard.

If you are pleased, I would ask you to use the power of word of mouth advertising and share NMMI with your friends, family, and acquaintances. We want not only to fill up the bed space at the school, but we also want our school filled with quality students. If you are pleased, I believe you will share this incredible opportunity with other parents and potential students who are of the same quality and character as your son or daughter. At this season, we want you to know that the greatest gift to NMMI is not a gift of cash, but the gift of enrolling a son, daughter, friend, or neighbor in our school. That is the gift that truly keeps on giving.

In closing, let me again express my thanks for your support! Individually or collectively through the Parents Club, you have welcomed Shawn and me to NMMI and we will be eternally grateful.

Shawn and I wish you a happy holiday season and a prosperous new year.

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